21. "If removing a restriction improves performance or has no impact on performance but improves morale, everyone wins."
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Scott Berkun, The Year Without Pants: WordPress.com and the Future of Work
22. "The burden of deciding when to launch something is on the maker, not a marketer. If something is launched or a bug is fixed, data is instantly collected about how it's used, which serves as the basis to make quick revisions. There are no big schedules, few big plans, and no enforced mechanisms for coordination. It sounds like chaos, and it is. But if everyone understood chaos and perhaps liked the uncertainty, they would find freedom and opportunity."
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Scott Berkun, The Year Without Pants: WordPress.com and the Future of Work
23. "Hire Self-Sufficient, Passionate People"
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Scott Berkun, The Year Without Pants: WordPress.com and the Future of Work
24. "I want to do this job and I'll give it my heart and soul."
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Scott Berkun, The Year Without Pants: WordPress.com and the Future of Work
25. "An amazing thing about our digital age is that the person next to you at Starbucks might just be hacking into a Swiss bank or launching multiwarhead nuclear missiles continents away."
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Scott Berkun, The Year Without Pants: WordPress.com and the Future of Work
26. "Socrates would probably say the only way to ensure you're not an asshole is to assume you are one."
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Scott Berkun, The Ghost of My Father
27. "We all suffer wounds in our childhoods. We do what we have to do to protect ourselves, but we forget when we become adults that the armor made to survive our youth no longer serves us. It's for use in the last war, the struggles of childhood, not the war or the peace of the present and the future. Keeping that armor keeps us immature. We can't grow with it on. Yet removing it is painful. Taking it off means our true selves will be revealed."
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Scott Berkun, The Ghost of My Father
28. "Betrayal bleeds backward into the past, putting doubts and worries into what were once wonderful memories of connection. Betrayal is poison not just for the present, but for the past and the future too."
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Scott Berkun, The Ghost of My Father
29. "evil that looks like evil couldn't be as evil as evil that looks like your friend. We can see the bad guy in most films from miles away. Real evil doesn't come at us with a scar over its eye or with a hook for an arm. We don't hear a sinister orchestra play when it walks into the room. In real life, we are on our own to sort out what is evil and what is good and to decide if those terms are cleanly divisible from each other."
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Scott Berkun, The Ghost of My Father
30. "People who truly have control over time always have some in their pocket to give to someone in need. A sense of priorities drives their use of time and it can shift away from the ordinary work that’s easy to justify, in favor of the more ethereal, deeper things that are harder to justify. They protect their time from trivia and idiocy; these people are time rich. They provide themselves with a surplus of time. They might seem to idle, or relax more often than the rest, but that just might be a sign of their mastery, not their incompetence."
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Scott Berkun, Mindfire