Getting Past No: Negotiating in Difficult Situations Quotes.

1. "Diplomacy is the art of letting someone else have your way. —Daniele Vare, Italian diplomat We"
- William Ury, Getting Past No: Negotiating in Difficult Situations

2. "Best Alternative to a Negotiated Agreement (BATNA). Your"
- William Ury, Getting Past No: Negotiating in Difficult Situations