Keep It Shut: What to Say Quotes.

1. "The truth is, words are never accidental."
- Karen Ehman, Keep It Shut: What to Say

2. "Our words are powerful, and they have consequences."
- Karen Ehman, Keep It Shut: What to Say

3. "Bruises fade and bones heal, but a scorched heart may take years to mend."
- Karen Ehman, Keep It Shut: What to Say

4. "Listening is more than just being quiet for a moment. It’s not just the pause we were talking about earlier. Listening includes paying attention to the whole person, and especially their emotions."
- Karen Ehman, Keep It Shut: What to Say

5. "Listening requires attending to the other person’s heart."
- Karen Ehman, Keep It Shut: What to Say

6. "Take the advice I sometimes have to give to myself: Don’t say something permanently painful just because you are temporarily ticked off."
- Karen Ehman, Keep It Shut: What to Say

7. "So if we have a mouth problem, in actuality what we really have is a mind and heart issue."
- Karen Ehman, Keep It Shut: What to Say

8. "The mouth speaks what the heart has stored."
- Karen Ehman, Keep It Shut: What to Say

9. "Remember, possessing feelings of anger isn’t wrong. What is wrong is when we allow them to fester and then we choose to fight."
- Karen Ehman, Keep It Shut: What to Say

10. "Don’t say something permanently painful just because you are temporarily ticked off."
- Karen Ehman, Keep It Shut: What to Say